Local American Family Insurance Agent Scott Bazz, earns
third Distinguished Insurance Agency distinction
from J.D.Power and Associates
Lakewood American Family
Lakewood, Co - Scott Bazz, an American Family Insurance professional in Lakewood, CO, has been famous for customer satisfaction excellence under the J.D. Power and Colleagues Distinguished Insurance Agency Program.SM Bazz brings together other American Family brokers who have demonstrated the highest level of commitment to outstanding customer service.
Bazz has been an agent for American Loved ones since January, 1996. His workplace is located at 10395 W. Colfax Ave., Ste. 344, Lakewood CO 80215. Other contact information is 303-233-4428 and firstname.lastname@example.org.
“This is our sixth year of applying the Distinguished Insurance Agency criteria to our brokers,” said Jack Salzwedel, American Household president and chief functioning officer. “With each passing appointments quarter, American Family has seen an improvement in customer service. Each of our agents are strongly attuned to the needs of our customers and how best to meet those needs.”
Bazz has qualified for this merit for three consecutive years.
The actual service excellence distinction has been determined through a two-part evaluation method conducted by J.D. Power and Associates. The 1st part consists of a customer satisfaction questionnaire, which measures customers’ overall exposure to their current American Loved ones agent. In order to go to the second step, agents should meet or exceed the actual standards measured on a national benchmark established by J.D. Power and Associates’ twelve-monthly auto and home insurance customer satisfaction studies. Only agencies that execute in the top 20 percent coming from all agencies nationwide based on customer satisfaction surveys are eligible to become a Known Insurance Agency.
Agents who fulfill or surpass the overall country wide average must then complete a rigorous on-site evaluation based on several best practice areas: proactive reviews of customer insurance needs, claims handling, positive customer contacts, responsiveness and offices.
American Family Lakewood
About American Family Insurance policy
Based in Madison,Wis., American Family Insurance plan offers auto, homeowners, lifestyle, health, commercial and farm/ranch insurance plan in 19 states. American Loved ones are the nation’s third-largest mutual property/casualty insurance company as well as 14th-largest property/casualty insurance group.